Frequently asked questions

  • When can i expect my credit?? – Please allow up to 24 hrs for delivery, typically it’s usually within the hour.┬áPlease ensure you have a verified Paypal account. so there is no delay with your order
  • Please add your telephone number and network if you choose to have the pre paid credit added direct to your thai sim card.
  • How will i receive my voucher?? – The voucher code will be sent via email. If we are having problems with the electronic top up system.
  • What networks do you supply credit for?? – AIS 1-2-call,Dtac and True move.
  • How can i pay?? – You can pay securely with Paypal, no credit card info is held at thaisimtop.com.
  • What is the delivery time for a sim card?? – Please allow 7-14 Days dependant on location.
  • Can i top up more than 100 Baht?? – Yes all verified users will be able to top up their sim card to a maximum of 1000 Baht.
  • All IP addresses are logged.
  • All Customers are responsible in giving the correct telephone number when ordering as mistakes cannot be rectified.